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TERMS AND CONDITIONS
These Terms and Conditions apply to all customers.
 
Please read these Terms and Conditions carefully before ordering any products from our site. You should understand that by ordering any of our products, you agree to be bound by these Terms and Conditions.
 
1. INFORMATION ABOUT US
This web site is owned and operated by Blend Tea and Coffee Company Limited. If you have any suggestions or comments or if you need to contact us, please email us wendy@blendteaandcoffee.com or use the details below.

Our Contact details:

Blend Tea and Coffee Company  Limited
50 Newgate End
Wigston
Leicestershire
United Kingdom
LE18 2GG

Phone: 0116 2889044
Mobile: 07894 274876


UK VAT Registration Number 990 5532 01

UK Company Registration Number: 6802325
 
2. IMPORT DUTY
If Goods are being ordered for delivery outside the UK, they maybe subject to import duties and taxes which are levied once the Goods reach their destination.  You will be responsible for these charges. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.  Please be aware that Goods may be inspected on arrival at port for customs purposes and we can give no guarantee that the packaging of the Goods will be free of signs of tampering.
 
 
3. LINKS TO OTHER WEBSITES
This website may contain links to other sites. Unless expressly stated, these sites are not under any control of Blend Tea and Coffee Company Ltd or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another website does not imply any endorsement of the sites themselves or of those in control of them.
 
4. LINKS TO THIS WEBSITE
Those wishing to place a link to this website on other sites may do so only to the home page and only with written permission from Blend Tea and Coffee Company Ltd. To find out more, please contact us by email wendy@blendteaandcoffee.com or in writing to the address stated above.
 
5. ACCOUNTS
In order to purchase goods on this website and to use the enquiry facilities, users are required to create an account which will contain certain personal details and payment information which may vary based upon a user’s use of the website as we may not require payment information until a purchase is to be made. By continuing to use this website you represent and warrant that all information you submit is accurate and truthful and that if you are purchasing on behalf of your employers, you have the authority to submit payment information where any such authority id required.
All information should be accurate and kept up to date.
 
We recommend that you do not share any of your account details including username and password. Blend Tea and Coffee Company accepts no liability for any losses or damages incurred as a result of your account details being shared. If you use a shared computer, it is recommended that you do not save your account details in your internet browser. If you have any reason to believe your account details have been compromised, you should contact Blend Tea and Coffee Company Ltd immediately to suspend your account and cancel any unauthorised purchases. Please be aware that purchases can only be cancelled up to the point of dispatch. In the event that an unauthorised purchase is dispatched prior to you notifying us, Blend Tea and Coffee Ltd accepts no liability or responsibility and you should make contact with the carrier detailed in the purchase information.
 
Blend Tea and Coffee Company Ltd may terminate an account. If Blend Tea and Coffee Company Ltd terminates your account, you will be notified in writing with an explanation for the termination.
If Blend Tea and Coffee Company Ltd terminates an account, any current or pending orders on your account will cancelled and will not be dispatched.
 
Blend Tea and Coffee Company Ltd reserves the right to cancel purchases without stating reasons.
If purchases are cancelled for any reason prior to dispatch, purchasers will be refunded any monies paid in relation to those purchases through the payment method used when the goods were purchased.
 
If a user terminates their account, any non-dispatched purchases will be cancelled and a full refund of any monies paid in relation to those purchases will be paid through the payment method used when the goods were purchased.
 
6. PRICE AND PAYMENT
Any and all invoices are due for payment on the date shown on the invoice, unless alternative arrangements have been agreed between the Purchaser and Blend Tea and Coffee Company Ltd
 
In the event of non-payment of any invoices by the due date shown on the invoice, Blend Tea and Coffee Company Ltd reserve the right to charge interest on any outstanding balances. Interest will be charged on a daily basis, commercial interest at 8% above the base rate of the Bank of England at that time.
 
7. GOODS, PRICING AND AVAILABILITY
Whilst every effort has been made to ensure that all graphical representations and descriptions of goods available from Blend Tea and Coffee Company Ltd correspond to the actual goods, Blend Tea and Coffee Company Ltd is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to our negligence on our part and refers only to variations of the correct goods
 
Blend Tea and Coffee Company Ltd does not represent or warrant that such Goods will be available.  Stock indications are provided on the Website, however these may not take into account sales that may have taken place during your visit to the website
 
All pricing information on the Website is correct at the time of going online.  Blend Tea and Coffee Company Ltd reserves the right to change prices and alter or remove any special offers from time to time and as necessary. 
In the event that prices are changed during the period between an order being placed for Goods and Blend Tea and Coffee Company Ltd processing that order and taking payment, the original price at the time of ordering will apply.
All prices on the Website include VAT. Blend Tea and Coffee Company’s VAT number is 990553201.

8. PROPERTY
All goods remain the property of Blend Tea and Coffee Company Ltd and will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges
 
9. DELIVERY
Blend Tea and Coffee Company Ltd will notify you by way of email when your goods are to be dispatched to you. We aim to have all orders despatched within 48 hours, stock permitting, and on the condition that payment is cleared. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Goods purchased by you. If an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.
 
Standard Delivery: Monday to Friday only. Please allow 3 - 5 working days for your delivery
 
If Blend Tea and Coffee Company Ltd receive no communication from you, within 7 days of delivery regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.
 
10. DISCLAIMERS
Blend tea and Coffee Company Ltd makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible to all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.
 
No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking action of any kind.
 
No part of this website is intended to constitute a contractual offer capable of acceptance.
 
Whilst Blend Tea and Coffee Company Ltd uses reasonable endeavours to ensure that the website is secure and free from errors, viruses and malware, all users are advised to take responsibility for their own security, that of their personal details and their computers.
 
11. CHANGES TO THE SERVICE AND THESE TERMS AND CONDITIONS
Blend Tea and Coffee Company Ltd reserves the right to change or remove (temporarily or permanently) the Website, its Content or these Terms and Conditions at any time to reflect any changes in market conditions affecting our business.  Users and Purchasers will be bound by any changes to the Terms and Conditions from the first time the Website is used by them following the changes.  If Blend Tea and Coffee Company Ltd is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by Purchasers in the future.
 
12. AVAILABILITY OF THE WEBSITE
The services is provided ‘as is’ and on an ‘as available’ basis. We give no warranty that the service will be free of defects and /or faults. To the maximum extent that is permitted by the law, we provide no warranties for a particular purpose, accuracy of information, compatibility and satisfactory quality.
 
Blend Tea and Coffee Company Ltd accepts no liability for any disruption or non-availability of the website resulting from external causes including but not limited to ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
 
 
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Blend Tea and Coffee Company Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and it’s Content at their own risk.
 
Nothing in these Terms and Conditions excludes or restricts Blend Tea and Coffee Company Ltd ’s liability for death or personal injury resulting from any negligence or fraud on the part of Blend Tea and Coffee Company Ltd.
Nothing in these Terms and Conditions excludes or restricts Blend Tea and Coffee Company Ltd.’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.

Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal
 
14. NO WAIVER
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy
 
 
15. NOTICES
All notices / communications shall be given to us either by post to Blend Tea and Coffee Company Ltd, 50 Newgate End, Wigston, Leicestershire United Kingdom LE18 2GG  or by email to wendy@blendteaandcoffee.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
 
Blend Tea and Coffee Company Ltd may from time to time send you information about our products and/or services.  If you do not wish to receive such information, please send us an email requesting you be unsubscribed from our service.
 
This condition does not affect your statutory rights.
 
16. OUR RETURNS POLICY
Returns are governed by these Terms and Conditions.
If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note detailing the changes and stating reasons for the changes and setting out your options, the Purchaser should contact us within 7 working days to arrange collection and return.  Blend Tea and Coffee Company Ltd will not be responsible for paying shipment costs.  The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased.  Refunds and replacements will be issued upon our receipt of the returned Goods.
 
If any Goods purchased have faults when they are delivered, the Purchaser should contact Blend Tea and Coffee Company Ltd within 7 working days to arrange collection and return.  Blend Tea and Coffee Company Ltd will be responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased or a replacement sent.
 
If any Goods develop faults within their warranty period, the Purchaser is entitled to a repair or replacement under the terms of that warranty.
 
If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged. In any event, such damage should be reported to Blend Tea and Coffee Company Ltd within 7 working days and arrange collection and return.  Blend Tea and Coffee Company Ltd will be responsible for paying shipment costs.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.
 
If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to Blend Tea and Coffee Company Ltd within 10 days of receipt.  Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Blend Tea and Coffee Company Ltd. The Purchaser is responsible for paying shipment costs if Goods are returned for this reason.
 
You will not have any right to return any product which is personalised.
 
If the Purchaser wishes to return Goods to Blend Tea and Coffee Company Ltd for any of the above reasons, please contact us on 0116 2889044 or wendy@blendteaandcoffee.com to make the appropriate arrangements.